Dispute center

If something goes wrong, nobody loses their money.

The money stays held. AI compares the approved plan to the photos. A human reviewer makes the final call within 3 business days.

• D-1042

  TB-2418 · Cabinet install

  Raised by Homeowner

  AI review

  Two upper cabinet doors were not hung at the time of the photo.

  $6,000 held safely while this is sorted out.

  What AI found

  AI matched 12 of 14 cabinet positions against the approved render. Recommended partial release of 80% ($4,800) with $1,200 held until the remaining doors are photographed.

• D-1017

  TB-2201 · Exterior paint

  Raised by Contractor

  Resolved

  Owner delayed approval past the 7-day review window.

  What AI found

  Auto-released after review window expired. Both parties notified.